Frequently Asked Questions

Can nannies drive my children?
Yes. Nannies can transport your child. Nannies can use your vehicle or their own vehicle.  If nannies are using their own vehicles, families can either reimburse their nanny directly for fuel expenses or have the mileage added to their bill at the current IRS rate.

What do your background checks include?
We take each potential nanny through phone and in-person interviews and contact character and employment references. We also contract with a background screening company to run extensive checks on every nanny candidate. We spend significant time with each nanny so that we can be sure that they will live up to the promises of a Northlight Nanny.

How long does it take to find a nanny for our family?
It typically takes 2-6 weeks. It is important for us to find a nanny that fits well with your family. It takes time to recruit, conduct multiple interviews, run background checks, contact references, and train them to be a Northlight Nanny.

If you need a nanny sooner, we can get a temporary nanny for your family while we work to find your primary nanny.

What if my nanny doesn’t work out?
After our extensive application, interview and training process, our hope is that the nanny we provide for you will be a great fit. However, if you decide that the nanny is not a good fit for your family, we will work with you to determine what is wrong with the match and work to find another nanny that you can be excited about having in your home.

Where do you recruit your nannies?
Northlight Nannies is constantly recruiting the best nannies (and mannies) in the Grand Rapids, Forest Hills, Cascade area. We recruit from local college campuses – Calvin, Aquinas, Cornerstone, and GVSU. We also recruit from community networks and websites – including this one. We only select the best candidates from all those who would like to work for us.

If I only need child care occasionally, is Northlight Nannies right for me?
Yes! Check out our On Call option if you do not need a regularly scheduled nanny.  Our professional babysitters are ready to help. Life gets easier when a qualified nanny is only a phone call away. Visit our Nanny Services page to read more about all of the ways we can help your family.

What cities do you serve?
We are proud to be a local Grand Rapids company providing nannies for families in the West Michigan area. Cities and suburbs that we work in include Ada, Belmont, Caledonia, Cascade, Forest Hills, Rockford and East Grand Rapids. However, if your city isn’t listed here, don’t dismay. Give us a call and we’ll see how we can help!

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